Change of Telecoms Supplier NZ Style:

- How very refreshing for SPARK to send me a record of my recent conversation eh:

00:00:03 Spark : Question:Un-connect 00:02:14 Donna-marie : Hi there, how are you today? 00:02:46 Martin : very patient. 00:03:21 Donna-marie : yes thank you, we are having system issues which is causing delays currently, so how can help you today? 00:04:38 Martin : I waited 73 minutes on my landline before giving-up. - I want to cancel my mobile phone 027 4313812 00:05:24 Donna-marie : I am really sorry Martin, let me have a look for you, can I please get your full name and date of birth 00:06:04 Martin : Martin xxxxxxxxxxxxxxxxxxxxxxxxx 00:06:48 Donna-marie : Thank you, and can I please ask for your main reason for cancelling? 00:08:06 Martin : Because the mobile is DEAD and I dont use it & SPARK is completely USELESS and seems unable to run a booze-up in a brewery. 00:08:31 Donna-marie : Okay sure, let me do that for you right away, hold one moment please 00:10:04 Donna-marie : Okay so that has been done for you on order number 1-123083083119, have a lovely day, my email is t823348@spark.co.nz 00:12:39 Martin : I will be surprised & gratified IF this instruction IS carried-out. NO other amendment yet has been correctly conducted. 00:13:33 Donna-marie : Okay sure, well you have my email if you need to email me, is there anything else I can help you with today Martin? 00:14:33 Martin : Thank you but I will be fine with VODAFONE. 00:14:58 Donna-marie : 😇 00:15:20 Martin : ;-)

Cheers,

The Team at Spark Marty K.